App Review: Eat24

BY: TERRAH STARLING

Photo from Eat24's Facebook Page.

Photo from Eat24's Facebook Page.

Ah, yes— Eat24. A food delivery and takeout app used through Yelp; I remember it well. I’ve used this app a few different times, and I am sad to say that I’m not all that impressed. And, it should be known that I’m easy to please. Like everything else in the world, it has some pros and cons, but, to end on a sweet note, I’ll begin with the cons.

First off, for my area, my choices of restaurants for delivery are very limited. I live in Buena Park, and there are restaurants everywhere. But, when using Eat24, I have a selection of only two restaurants if I want food delivered. It’s either Chinese or Italian, and I’m bored with both of them. Second, there’s a bit of false advertising going on here. On Yelp, before you download the app, it says that delivery is free of charge if you use Eat24. As soon as you start using the app, you’ll see that each restaurant has a price for delivery. It ranges from $2 to $5. I know it doesn’t seem like much, but it is if you were expecting it to be free. My last con is the timing. It always takes 45 to 55 minutes to get my order— no matter what I order or how close the restaurant is. I’m sorry, but that’s way too long for me. A 30- to 40-minute waiting period would be more acceptable. An hour is a ridiculous amount of time to wait for a pizza that’s made a mile away from your house.

Now for the pros! I know, it seemed like I was never going to get here. Despite my reasons for not liking the app, there are some great things about it. If you do decide to wait the hour for delivery, your food will be piping hot. I thought waiting nearly an hour would mean that my food would be cold by the time it got to me, but, in all actuality, it was hot and fresh and worth the wait. Secondly, if you’re not doing delivery and are picking up your order, the selection is great. There are so many restaurants to choose from when ordering for pickup, your head might start spinning (at least in my location). Whatever you’re in the mood for is available for your choosing. Lastly, the app itself is easy to use. Everything is simple and self-explanatory.    

Hopefully this is a good balance of pros and cons for this food app and won’t scare anyone into not using it. Everyone has a different experience with things. Eat24 wasn’t my cup of tea, but maybe it will be for someone else. Happy eating!