What is a DoorDash Red Card? – Things you must KNOW!

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What is a DoorDash red card? Can I use this for payment? What perks and benefits do I get out of having one?

With all honesty, the “dashing” DoorDash red card was also not on my radar when I first heard about it. And so I did what many people would — I found out and studied it! So, this article will be all about learning DoorDash’s red card! We’ll be discussing:

  • What a DoorDash Red Card Is
  • How a DoorDash Red Card Works
  • Activation and Set-Up
  • And Many More!

What is a DoorDash Red Card?

What is a DoorDash Red Card?

A DoorDash Red Card is like your typical credit card, only except you use it to pay for and accept orders from DoorDash!

Think of a membership card. DoorDash gives and provides red cards to its drivers (Dashers) so they can use them to purchase their customers’ orders.

You may be confused (because I was), so let me clarify it even further for you!

How Does DoorDash Red Card Work?

It works literally like how a credit card does. DoorDash will load the card up depending on the amount of the customer’s order. The card will automatically be loaded with the amount the Dasher needs to pick up.

Then, when the red card is required, the DoorDash app prompts the Dasher and will let them choose to pay either in person or with the Red Card.

Dashers may receive DoorDash Red Card orders, and if they do, they simply have to swipe the card. Furthermore, they can also choose to hand it over to the cashier to collect payment.

The best part? Red Card receipts are emailed automatically to customers, as well as Dashers.

All Dashers are given these DoorDash red cards as part of their activation kit. Along with this, during the orientation, Dashers or riders will be taught how the Red Card works.

How Do You Use a DoorDash Red Card?

What I always tell people, especially those who are interested in being Dashers, is that the Red Card is a credit card. Still, it’s not something to use for receiving payments or other forms of driver compensation.

In a nutshell, DoorDash drivers use this for certain restaurants and orders that need prepayment. For instance, you get multiple customer orders from shop A. Basically, when a customer needs you to get multiple items in store, like Walgreens, for example, that’s probably a Red Card order.

You can refer to the Dasher app if you require more information about using your DoorDash Red Card. It will usually say “Pay With Red Card” if you have the option to do so. DoorDash would usually load the correct amount for you to use in the correct restaurant.

NOTE: If you want to use this payment method, you want to make sure that you choose “credit” as the payment method instead of debit. Why? Because DoorDash red card works like a credit card, it doesn’t have a PIN.

When Will I Receive My Red Card?

You will receive your DoorDash kit, which includes the Red Card, after you complete your first delivery. In addition to the card, you will also get the insulated tote bag, which you can use for DoorDash deliveries!

DoorDash Red Card Activation Kit: How To Activate Your Card

So you finish your first order, and you’re greeted by a welcome message and the kit. How do you activate it? It should take a little time to start with your first Red Card payment.

Here’s how to activate it whether you have an Android or an iPhone.

Activating the DoorDash Red Card on an Android

Here’s the DoorDash Red Card activation process on an Android device.

  1. Access and open the Dasher app on your Android device.
  2. From the dropdown menu icon, select Red Card.
  3. Enter the new red card number and the last four digits.
  4. Wait for it to load up and confirm that your Red Card is active.

Activating the DoorDash Red Card on an iPhone

If you have an iPhone, here’s how to activate your Red Card:

  1. Access and open the Dasher app on your iPhone or iOS device.
  2. It will have a red-colored link prompt at the top of the page saying, “Did DoorDash give you a payment card?” Click on it.
  3. Then, enter the new card’s number and the last four digits.
  4. Wait for it to load up, and you’ll now be a red card-equipped DoorDash Dasher!

Having Trouble Setting Your Red Cards Up?

Not all processes are perfect. I mean, when it comes to setting or activating your red cards, you may encounter too few problems. So, here are more troubleshooting tips you can take note of to help you properly set up your red cards!

  • When your driver app freezes, close it out, and then uninstall and reinstall it. You need to have the app’s latest version.
  • You want to make sure that your phone is connected to WiFi when activating the card.
  • Before you go to the next screen and set up your Red Card, you must complete the signup.
  • Failing? Quit the app and turn airplane mode on. Relaunch the app.

How Do I Know If My DoorDash Red Card is Active?

There are actually quite a few ways how to find out whether your new card is active or not. Flavors, a Redditor, said that one way is by checking the Dasher app. From there, go to Accounts.

Check if it says Lost Your Red Card. Tap here to remove it from your Dasher Account. If it does, it means that it’s active and working. On the other hand, if it says Click Here to Activate Red Card, it’s still inactive, which means that it’s unusable.

NOTE: As per the user, this worked on iOS devices. He or she hasn’t tried it with an Android yet.

But if you want to be 100% sure, the only way to tell if it’s active is by actually using it.

My DoorDash Red Card Has Been Declined, What Do I Do?

Of course, you want the delivery process to be smooth and free from problems. So, if your red card is rejected or declined, follow these steps:

  1. Confirm that you have a Red Card order.
  2. Ask the DoorDash restaurant or store to swipe it like how they would swipe a credit card.
  3. Try signing out of the Dasher app and uninstall it from your device. Power cycle your device, and then reinstall it. After that, try to process the transaction again.
  4. Try the self-help menu in the app.
  5. Check the top right or top-left corner and select HELP for iPhones or for Androids > Choose Red Card Declined.


I know that you could be left with questions right under your belt. So, don’t worry; we’re here to help you! In fact, here are a few of the most asked questions related to it!

What Does the DoorDash Red Card Look Like?

Because it’s like a credit card, it will look like one. However, some mistake them for a debit card. It has a MasterCard logo on the front part of it, along with the card number, expiry date, and the name of the Dasher.

Where Do You Find Your Card’s Delight Number?

The card should have a series of numbers on the front, and it should say “delight” on it. Don’t confuse yourself, as it’s not the card number; the card number is the 12-digit number, which is usually on top of the delight number!

Can I Use My DoorDash Red Payment Card For Gas?

No, you can’t. In fact, Dashers wouldn’t be able to use their Red Card for personal use. It’s only a substitute payment method for restaurants partnered with DoorDash. Earnings and other perks won’t be deposited here as it’s not linked to your or any bank account.

Do All Dashers Get a Red Card?

Yes, all Dashers would be sent and given the activation kit. The kit includes a red card and a hot bag. However, it’s not required for a Dasher to have a red card on every dash or delivery they make. If a DoorDash order doesn’t need a red card, it shouldn’t be a problem!

How Do I Check My DoorDash Red Card Balance?

The DoorDash red card doesn’t have a balance because it will only have funds when a driver goes to an order that needs to be picked up. DoorDash will then load the red card up for the driver to pay the merchant or DoorDash store.

Lost Card, What Should I Do?

If you lose your card, you have to report your card as lost or stolen. Then, apply for a replacement card. You can choose the shipping method you want.

Applying or reporting the stolen or lost card is easy; you can do it through the DoorDash (Dasher) app. You will see an option there to report your card as missing or lost.

Here’s the breakdown of the replacement:

Standard Shipping: No Cost, No Exact ETA
First-Class Mail: $4.00 For Shipping, 5 to 7 Days
Priority Mail: $8.45 For Shipping, 2 to 4 Days

The Bottom Line

Red card orders or not, DoorDash drivers would need this prepaid card in order to accommodate 100% of their deliveries. You can find out more information about the Dasher red card, the DoorDash system, or anything about the company through the DoorDash website!

The next time you come to ask what is a DoorDash red card, you know where to go!

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